Shipping Policy

 

At MyCrownHairExtensions , we take great pride in providing a seamless and elevated experience for our clientele. Each order is carefully prepared to ensure the quality and excellence you expect from our brand.

Processing & Shipping

All orders are processed with care in the order they are received. Please allow 7–10 business days for standard shipping. Business days exclude weekends and public holidays.

Once your order has been dispatched, you will receive an email notification containing your tracking information. Please note that shipping times may vary during promotional periods or high-volume seasons.

Local Order Pickup

For clients who prefer to collect their orders in person, we are pleased to offer a Pickup Option. Orders selected for pickup will be ready within 4–7 business days once payment has been confirmed.

You will be notified via email or text message when your order is ready, along with detailed pickup instructions. A valid photo ID and your order confirmation will be required at the time of collection.

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Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances such as carrier delays, inclement weather, or incorrect shipping information may affect shipment times. [Your Company Name] is not responsible for such delays once the order has been dispatched.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, [Your Company Name] is not responsible for any lost or stolen packages. Should this occur, we recommend contacting the carrier directly to file a claim.